FAQ

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FAQ

On-Line Ticket Sales

On-Line Ticket Sales - FAQ page

For information regarding On-Line Ticket sales please copy and past the following link into your web browser:

 

https://danburyfireworks.ticketsrv.co.uk/content/1

On-Line Tickets - Resend link

If you require your e-tickets to be resent please copy and paste teh following link into your browser:

 

https://danburyfireworks.ticketsrv.co.uk/resend

On-Line Tickets contact form

If you need to contact the company hadling our On-Line Ticket sales please copy and paste the following link into your web browser:

 

https://danburyfireworks.ticketsrv.co.uk/contact

Before the event

Can I give you items for the bonfire?

Unfortunately, we are unable to accept general items from the public for the Bonfire.

However, we do accept some deliveries of clean pallets from companies.

If you do have any clean pallets and can arrange transport to the site, then please email us on info@danburyfireworks.org.uk   

On the night

Is there a car park?

Yes there is free on-site parking.

Spaces are limited so we suggest arriving early.

 

Full details are available on the Parking page on the website. 

Click Here for details.

 

Are you running a Park & Ride service?

We have decided not to run the Park & Ride service for this year's event as we have managed to reinstate the on-site car park.

Is there Disabled Parking?

There will be limited disabled parking for blue badge holders in Well Lane

 

 

Can I bring sparklers?

Sparklers and any kind of firework are not permitted on the site.   This is due to the size of the event and the thousands of people who will be there.

 

Please be aware that admission will be refused for anyone carrying sparklers or fireworks unless they are surrendered at the gate.

Can I bring alcohol?

Danbury Fireworks is a licenced event and therefore we cannot allow alcohol to be brought into the site.    

 

We have a licenced Beer Tent which will be open throughout the evening.

 

Please be aware that admission may be refused for anyone suspected of trying to bring alcohol on to site.

 

Bag searches are in operation.

 

Can I buy tickets on the gate?

Yes!   However, if you purchase your tickets in advance they will be slightly cheaper than the gate price.

 

Advance ticket holders can also use Fast Track lanes to avoid the queues.

 

 Tickets on the gate can only be purchased using cash as we have no card facilities on site.

 

 

 

Ticket concessions

We do not offer any discounted or ticket concessions at this time.


Babies:

Babies under 2 year of age will be admitted for free.
 

What Food & Drink outlets do you have?

We have a good variety of food outlets on site which will be open from 5:30pm to 9.00pm.

We will be posting a full list shortly.

We have a dedicated Tea, Coffee & Soft Drink stall run by the Scout Group as well as a Sweet Stall.

There will also be a fully licenced bar selling rear Ale, Lager, Cider and Mulled Wine.

Funfair "Happy Hour" - what is it?

The Funfair are running a "Happy Hour" from 5:30 to 6:30pm.
Selected rides will either be cheaper or longer.
For full details please see a member of the Funfair staff.

Ticket Refunds - Are they available?

As a charity event we are unfortunately unable to offer refunds on tickets. 

Is there a Cash Point on site?

Unfortunately there is no Cash Point on Site.

The nearest one is at the Co-Op in the centre of Danbury.

Are there toilets on site?

Yes, there are three permanent toilet block on site

What is the site like?

The venue is an Essex County Council Camp site and is mainly grass with a solid path running through the middle. All the entrances are fully lit and there are purpose build toilet blocks on site with disabled facilities.

The Car Park is located in a grass field at the bottom of the site and involves a walk up the path to the main event site. The path is illuminated all of the way.

What shall I wear?

As it is November, and in the evening, we would suggest you wear suitable warm clothing and sensible shoes or boots. As a Scout Group we would always recommend using multiple thin layers as opposed to one thick layer as this allows you better control. An outer waterproof layer is always useful both for rain and wind protection.   

Will it still go ahead if it is raining?

Yes we will go ahead.

Will the fireworks be on time?

We do always aim to launch the fireworks at 8pm prompt, however safety is always our priority and we will not start until it is safe to do so. Safety issues could include technical reasons, unauthorised people in the firing area or weather issues. We will, however, keep you informed via the sound system of any delays.   

How long will it take to leave the site?

We do always aim to launch the fireworks at 8pm prompt, however safety is always our priority and we will not start until it is safe to do so. Safety issues could include technical reasons, unauthorised people in the firing area or weather issues. We will, however, keep you informed via the sound system of any delays.   

Are dogs allowed at the event?

We only allow Assistance Dogs on site for the event.

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